Q: Why are your prices so low, are these quality items.
A: YES, you pay the FACTORY PRICE, the quality is almost the same as lego.
Q:Are you offer freeshiping?
A:Yes, most countries are with freeshipping.
Q:Can you pack with original box as the gift?
A: So sorry, will pack with normal carton or sealed package, which can avoid the checking from the customs.
Q:Can help to declare low value to clear the cutoms?
A: Yes, we can help to declare low value to avoid to pay high tax.
Q:Can you check well before shipment to avoid the missing parts?
A: All the products are checked before shipment. But If have missing or broken parts, we will resend the parts for you.
Q:Is there with instruction paper?
A: Yes, with instruction paper, also have electronic version instruction in the website, you can download them directly.
Q:If detained and destroyed by the customs, how do you do?
A: Usully we choose the safer express. If detained, we will resend for you.
Q:I am a drop shipping, can you remove the original price and advertisement?
A: Yes, we will offer neutral packing.
Q:Can you accept Paypal for payments ?
A: Yes, you can use paypal to pay in aliexpress directly.
Q:Can you ship fast via ePacket ? our customers are based in the Europe
A: what shipment Method used needs to depend on what model you buy. To Europe, We have DHL, SF and ePacket.
Q:Is there number on the blocks bags?
A: Yes, every set has number on the blocks bags.
Q:Is lepin counterfeit of lego?
A: Of course not, lepin and lego are the independent brand. Lepin has own trademark and any other certificate.